Retail Apocalypse |
Notables about Toys R'Us:
- Thanks to the massive debt post-takeover, over $500mn went to interest payments every single year. Sales failed to grow rapidly enough to make the debt sustainable.
- Also thanks to the debt, the company spiraled into a black hole of cash drain. There is no resource to invest in better store experience to compete with online prices, or better livelihood for its store employees, killing morale.
- Despite intense competition from online stores (Amazon) and big box offline stores (Walmart and Target), Toys R'Us still accounted for 20% market share of US toys sales. Furthermore, despite the well-known retail apocalypse, 2017 holiday sales broadly exceeded market expectations.
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